Job Description
Job Title: Account Manager
Employer: Constellation Collective
Reports To: Chief Operating Officer
The Account Manager is the primary manager of client relations and everyday agency projects. You will work directly as the point person for Constellation Collective clients to coordinate projects, run meetings, and ensure profitably on designated accounts. You will report to the Chief Operating Officer while collaborating with the Chief Creative Officer, Chief Media Officer, and others to evolve projects from ideas to finished products.
Work Responsibilities:
✅ Project Coordination – Assess the needs of the client and make recommendations on practical solutions. Relay requests and details to Constellation Collective team members, assuring quality standards and deadlines are met before presenting to the client. Own the use of our company’s project management software and platforms.
📞 Client Communication – Host regular weekly, monthly, and quarterly meetings with clients and team members. Regularly respond in a timely manner to requests and gather project information as needed. Drive efficiency and clarity with actionable takeaways.
📈 Account Profitability – Manage time and billing of involved teammates to ensure projects stay on task and are profitable to the agency. Make smart and informed recommendations to build client trust and grow accounts. Create and manage monthly invoices for the accounts you work on.
What makes Constellation Collective great:
💡 A collaborate, smart, and fast-paced work environment where you will work alongside marketing experts in every field.
🏆 Award-winning work.
🏢 A sleek new office in the renovated Blackstone Plaza building – right in the heart of Omaha’s historic Blackstone District. Amenities include a state-of-the-art workout facility, access to the Cloud Room, and garage parking. There are many restaurants, shops, and bars in short walking distance of the office.
⚖️ Competitive Salary, Health Benefits, Paid Time Off, IRA Match, and a flexible Remote-Work Policy.
🍻 COLLECTIVES (CLUBS) – Our collectives are a great way to disconnect from work, recharge and build camaraderie with team members. Join any of our clubs from Mindful Moments (15 min meditations twice a week) to Taste Buds (bimonthly lunch outings to delicious neighborhood restaurants) and more!
Qualifications:
– Bachelor’s degree in marketing, business, or related field, or equivalent experience (agency experience preferred but not required)
– Strong project management and collaboration skills
– Proficiency in programs within Microsoft Office, Google Suite and more
– A desire to learn and grow
– Can meet deadlines and be available when needed
